425 DOWNTOWN | 425 WEST WALNUT | SPRINGFIELD, MO 658067:30 A.M. - 9:30 A.M.
FRIDAY, MAY 17
Attendees learn from dynamic presentations presented by our experts at People Centric Consulting Group and through subsequent discussions and activities with other business owners, managers, and organizational leaders.
The customer is always right. Today's consumers now have easier access than ever to share their 'experience' with your company in a way that can promote or hurt your business. Today's consumers are focused on the experience of the service you are providing. During this month's Leadership Mastermind, we are going to explore what the customer experience means and how it can better be improved within your own business. Participants will share and discover new insights that will be taken back and implemented, improving your customer's satisfaction and your business. Join us!