I recently attended the 2019 Gathering of the Games in Dallas, Texas. As a newly certified Great Game of Business Coach, it was my first trip to the Gathering. At the Gathering, I had the pleasure of seeing several business owners who had transformed their businesses by engaging the talent around them. They all told a similar story.
When we talk to management about a toxic employee, management tends to put a lot of attention on that employee. When we talk to the toxic employee, they tend to put a lot of attention on management. This is very natural, very normal, and unfortunately, not very helpful in correcting the situation.
After sorting through hundreds of resumes and searching diligently for multiple months, we are pleased to introduce our newest team member, Bethany Taff.
Words of Affirmation | Gifts | Physical Touch | Quality Time | Acts of Service
Gallup talks about three types of employees: engaged, disengaged, and actively disengaged or, as we would say, toxic. Engaged employees are all in. Disengaged employees show up, do their job, then go home. Toxic employees are actively working against the company.
Engagement just takes a little effort.
It's great when you get to be the friend, but how do you become the boss?
I recently stayed at a hotel and was eating breakfast at the hotel restaurant. An occupational hazard of our work is that we often observe teams working in public and can well assess the health of the culture. You’ve probably done the same thing at a restaurant. You can just “feel” how the team works together.
It is not a secret that mentoring has been and continues to be a critical piece to a person's development. Mentoring allows new employees to get acquainted to a company and location. It allows executives to have conversations with trusted advisors. It helps all of us find and build safe relationships to grow our social networks.
About five years ago, I wrote a blog called, “We get it. You’re Busy. Who Isn’t…” in which I stated that I hated the word “busy” because people use it as a way to describe their lives. I still don’t want to hear that you are busy when I ask how you are. It is one of my biggest pet peeves. I further went on to say I prefer to believe that I am active and engaged and taking on new challenges, and not busy. In my world, I chose to stop glorifying the word busy. It has been about five years since I wrote that blog and well...